Our Code of Conduct
The excellent reputation of our group of companies as a supplier of high quality products and services in the fields of metallurgical plant engineering as well as automation systems is an important factor in competition. An essential foundation of the trust placed in our company by the customers, suppliers and the public is our respect for and adherence to legal and statutory provisions as well as company-internal rules and regulations (Compliance). Appropriate actions and conduct of every employee are the precondition for this.
The Code of Conduct specifies general requirements which shall provide standards and orientation for our daily work and thus contribute to strengthening our company's reputation. The Code of Conduct is valid worldwide and binding for all employees of the SMS group.
In case of questions or remarks please contact the Compliance Department via the central
e-mail address compliance(at)sms-group.com.
Our Supplier Code of Conduct
Our new Supplier Code of Conduct (SCoC) sets out all the requirements to be met by our suppliers and sub-suppliers. We were guided in this process by, among other things, our Code of Conduct for employees and the policy statement on respect for human rights.
For SMS group, social principles, such as human rights and fair working conditions, ecological standards relating to environmental protection and safety, and business integrity are central corporate values stated in our SCoC that we expect our suppliers and sub-suppliers to comply with. All requirements laid down in our SCoC are cross-referenced with our supplier contracts, general conditions of purchase, and purchase order texts.
In case of questions or remarks please contact the Compliance Department via the central
e-mail address compliance(at)sms-group.com.
Policy statement on respect for human rights
We are committed to fulfilling our social responsibility as a globally active company and support the implementation of internationally recognized principles relating to human rights and fair working conditions, both within the company itself and in dealings with our business partners.
This human rights policy statement complements our applicable Code of Conduct and provides a binding framework for all our employees. At the same time, we expect our business partners to comply fully with the human rights set out in this policy statement. The point of reference for this is our Supplier Code of Conduct, which defines the minimum social and environmental standards to be met by our business partners.
In case of questions or remarks please contact the Compliance Department via the central
e-mail address compliance(at)sms-group.com.
Trustworthy hints
We take confidential incident reporting seriously. It is our aspiration as a company to become better every time, every day. Therefore it is very important to us that we are made aware of any misconduct or any violations of our Code of Conduct. If you feel that you should report an incident, please do not hesitate to contact our Compliance Department. You may also use our incident reporting system which also guarantees that your observations are treated 100 percent confidentially, securely and anonymously. We highly appreciate your reporting of every single incident you may become aware of. And, please rest assured that we will treat all of them with utmost confidentiality. The most important information on the complaints procedure, especially with regard to the German Supply Chain Due Dilligence Act, is explained in the Rules of Procedure for the Complaints Procedure.
Downloads
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Code of conduct
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Supplier Code of Conduct
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Policy statement on respect for human rights
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Rules of Procedure for the Complaints Procedure under the German Supply Chain Due Dilligence Act
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- English - Rules of Procedure for the Complaints Procedure under the German Supply Chain Due Dilligence Act
- German – Verfahrensordnung für das Beschwerdeverfahren nach dem Lieferkettensorgfaltspflichtengesetz (LkSG)
- Portuguese – Regras para o procedimento de denúncias de acordo com a Lei de Due Diligence da Cadeia Fornecimento alemã
- Chinese – 投诉程序规则 根据《供应链尽职调查法》
- Italian – Regolamento interno per la procedura di segnalazione ai sensi della legge sulla diligenza dovuta nella catena di fornitura
- French – Règlement de procédure pour la procédure de plainte selon la loi allemande sur le devoir de diligence dans les chaînes d’approvisionnement